Customer Service That Never Sleeps
Your AI representative can also talk to customers over the phone in a human-like manner
Your AI representative can also talk to customers over the phone in a human-like manner
The voice bot knows everything about your company and integrates with your booking system. Customers can call 24/7 to get answers to their queries or book an appointment.
The voice bot can send SMS messages to the customer during the call, such as a Google Maps link or booking confirmation.
The Menni AI solution analyses all calls and categorises them by their content. This allows you to understand why customers are calling your customer service.
The voice bot can engage in human-like interactions with customers and answer all key questions about the company quickly and with a customised human voice.
If the voice bot cannot handle the customer's inquiry, it forwards the call to the customer service department if it is open.