Email AI Product

Clear responses and less pressure on customer service

Make it easier for your customer service team and improve your service with AI that prioritises, categorises, and responds to emails.

Email Response and Categorisation

By integrating Menni AI solution into your email system, you can shorten response times and take the load off your customer service team. The solution categorises, prioritises, analyses, and responds to emails.

Email response and categorisation

Accurate Statistics

Get to know your customers better with the Menni AI solution. All emails are categorised by content to identify the main reasons behind them.

Accurate statistics

AI Makes It Easier

Priority Tagging

Prioritisation

All emails are prioritised based on custom criteria, such as how soon the customer’s booking is.

Quick Answers

Quick Responses

The Spjallmenni.is AI solution responds to emails in about 10 seconds around the clock. If a case needs human intervention, the relevant team/member is notified.

First contact answering

First Contact Resolution

If a human needs to handle a query, the Menni solution collects the necessary information from the customer before the staff member takes over.

Let's have a quick chat!

The first step in the process is a short meeting with our team.