Clear responses and less pressure on customer service
Make it easier for your customer service team and improve your service with AI that prioritises, categorises, and responds to emails.
Make it easier for your customer service team and improve your service with AI that prioritises, categorises, and responds to emails.
By integrating Menni AI solution into your email system, you can shorten response times and take the load off your customer service team. The solution categorises, prioritises, analyses, and responds to emails.
Get to know your customers better with the Menni AI solution. All emails are categorised by content to identify the main reasons behind them.
All emails are prioritised based on custom criteria, such as how soon the customer’s booking is.
The Spjallmenni.is AI solution responds to emails in about 10 seconds around the clock. If a case needs human intervention, the relevant team/member is notified.
If a human needs to handle a query, the Menni solution collects the necessary information from the customer before the staff member takes over.